Dark/Light Mode
(15/05/24)
Air Astana is preparing to upgrade its frequent
flyer programme, Nomad Club.
During the
transition period between 17 and 20 May 2024, Nomad Club services,
including those at check-in, the reservation centre, sales
offices, website and app, will be temporarily
inaccessible.
The airline has also warned that from 21 to 25 May 2024, intermittent access to
personal accounts may be experienced due to the ongoing corporate
website upgrade.
As such, Nomad Club members are encouraged to complete any
planned transactions within their personal accounts by 17 May
2024.
Air Astana is upgrading its frequent flyer programme, Nomad Club
Members’ statuses and accrued points will seamlessly
transfer to the new system without any changes, whilst points
earned from flights during the transition phase will be
automatically credited to member’s accounts.
What’s New?
As part of the
comprehensive update, the methodology for point allocation within
the Nomad Club programme has been restructured. It will now be allocated based on the expenditure per fare, rather than per
flight distance as was the case previously.
In addition, the process for
making bookings utilizing earned points will be improved, with
direct accessibility using only one click on the homepage of
airline’s website.
Additionally, the minimum threshold for the
acquisition of award tickets or upgrades will be dynamically
adjusted in accordance with flight load.
Air Astana aims to conclude
the transformation of the programme by end of summer, with new
privileges available to Nomad Club members to be announced
additionally.
Air Astana’s Nomad Club frequent flyer loyalty
programme was launched on 1 December 2007 and currently has
600,000 members in 155 countries. It offers four membership tiers:
Blue, Silver, Gold and Diamond.
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