As travellers increasingly seek meaningful experiences throughout their journeys, airports are evolving from places people pass through into places that help shape the travel experience itself. The latest ASQ Global Traveller Survey highlights growing demand for more human-centred, personalised and memorable airport experiences, as passengers look beyond efficiency alone. Reflecting this shift, Iceland’s KEF Airport is reimagining the role of the airport with the launch of its Bless Programme, the world’s first on-site airport tour series, and creating meaningful engagement for visitors of all ages, with children and parents invited to help shape a more family-friendly airport experience.
Through The Bless Programme, KEF is also becoming an extension of the destination itself. With bless translating as goodbye in Icelandic, the complimentary tours (lasting approximately 30 minutes) have been designed to shine a light on Icelandic culture and traditions. Visitors can sample local cuisine prepared by Hafliði Halldórsson, chef to the President of Iceland, enjoy expertly crafted beverages with Iceland-based bartender Georg Leite, explore Icelandic art and design with designer and exhibition curator Hlin Helga Gudlaugsdottir, and discover Icelandic rhythms with drummer and music promoter Sigtryggur Baldursson.Together, these experiences offer an authentic and memorable farewell, giving travellers a final taste of Iceland before they depart.
Through the addition of the colourful Tulipopland play area, designed by ÞYKJÓ in collaboration with Tulipop, the airport also offers younger travellers an imaginative environment inspired by Icelandic creativity and storytelling. The space reflects KEF’s wider vision of ensuring the airport experience itself becomes a memorable part of the holiday. The airport recently strengthened this commitment through its participation in DesignMarch, one of Reykjavík’s leading art and design festivals, where it hosted a family-focused workshop exploring how airports can be better designed for children.
Centred around the question “How can airports be better designed for children?” the sessions encouraged families to rethink how younger travellers experience airports and what could make journeys easier and more enjoyable, with the findings highlighting growing demand for spaces that spark imagination and encourage open-ended creative play, inclusive environments that consider the needs of travellers of all ages, and areas that provide both children and parents with opportunities to relax and decompress from the stresses often associated with travel.
These insights reinforce a wider shift taking place across the sector, where airports are increasingly recognising that dwell time is not simply waiting time, but an opportunity to create more engaging experiences.
Karitas Kjartansdóttir, Business Development Specialist at Keflavík Airport, said:
“At KEF, we want every traveller to feel welcome, and creating enjoyable experiences for both parents and young children is a key part of building memorable journeys. Airports need to strive to become genuinely entertaining spaces for families. Since the pandemic, KEF has recorded a 15% increase in the time passengers spend between security and boarding, creating new opportunities to offer experiences that inspire, entertain and reflect the unique character of Iceland.
For us, that means creating experiences that reflect Icelandic culture and creativity, whether through our Tulipopland play area, the launch of the Bless Programme or the many other projects we continue to develop across the airport. Through our recent family workshops, we found there is growing demand for both relaxing and creative play spaces, and we will continue exploring how these insights can be integrated into the airport experience.
Located on Iceland’s Reykjanes Peninsula within the Reykjanes UNESCO Global Geopark, KEF offers visitors an immediate connection to the country’s extraordinary natural environment. Surrounded by lava fields, volcanic landscapes and geothermal wonders, the airport provides a strong sense of place, allowing travellers to begin experiencing Iceland long before they reach their final destination.”
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